All orders dispatched by “The Courier Guy” Thank you for your purchase, we appreciate your business & strive to do all in our power to make your shopping experience a pleasant one! If you experience [...]
If the instructions are followed correctly on how long to soak your FRIO Product for, then the contents of your breathable bag will not be affected.
Under correct use FRIO cooling wallets are guaranteed for one year. For optimal performance it is recommended to renew your FRIO wallet every two years.
We recommend that travel plans of more than 4 weeks (one month) are discussed with your Diabetes Specialist Nurse (DSN).
We cannot advise you on the use of FRÍO® travel wallets in cold and freezing or other extreme conditions because tests in these conditions have not been carried out. Any customer testimonials we have received [...]
Drying Out, Cleaning and Storage When not in use, remove the inner wallet from the outer cover and allow to completely dry out naturally until the gel returns to crystal form. To keep the crystals [...]
Yes, FRÍO® wallets can be used for other medications that can be stored at room temperature. We strongly recommend that users of medication other than insulin ask their GP, pharmacist or the medication’s manufacturer for [...]
The FRÍO® has a manufacturer’s guarantee of 12 months. Meanwhile, many of our customers have advised us that their FRÍO® has lasted for several years, but this will depend on how often it is used [...]
28 days (one month) – this is the life of most* in-use insulin. * Check your manufacturer’s information leaflet for your specific medication, noting that Novo Nordisk states 6 weeks for some brands but it [...]
The FRIO® wallet maintains the required temperature range (18-26°C (64.4-78.8°F)) – for in-use insulin. Please note that it is not a ‘fridge alternative. In-use insulin can be stored at room temperature for up to 28 [...]
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